Shipping policy
How long does my order take to ship?
Shipping is calculated during your checkout process and the time it takes to get your order will depend on the options that you choose.
Do you offer international shipping?
Not at this time.
What is your return policy?
100% refund and return policy is always available within 30 days from the date of purchase.
Shipping Policy
At Townsend Draft Goods, we strive to ensure a smooth and efficient shopping experience for our customers. Please review our shipping policy below:
Processing Times
Processing times vary based on the shipping carrier selected. Once your order is placed, it will be processed and shipped according to the carrier’s schedule.
Shipping Methods & Costs
Customers can select their preferred shipping method at checkout. The available options and costs are determined based on the choices made during the checkout process.
Returns & Exchanges
We offer a 30-day guarantee from the date of purchase for returns and exchanges. If you're unsatisfied with your order, you may return or exchange the item within this period. Please ensure the item is in its original condition and packaging when initiating a return or exchange. The return shipping costs is the customer's expense.
If you have any questions, feel free to contact us at info@TownsendDraftGoods.com.
#1 Rule = We appreciate your business and want to make you happy with your purchase!